First service

Well..yesterday i send my car for the first 1000km service..ad drive for about 3 months but then oni hit 1000km which mean my experience is only limited to 1000km. My appointment was around 9.30am so reached there around 9.10am..have to wait for my turn. After 30 mins..i sign up the form everything and pass the key to the officer and she went to have a look on my car..so she ask whether got any problem regarding this car..so i told her the car was kind of pick up slow after slow down..so she say she will ask people to fix it..the worst part..after that still have to wait for 1 hour before the car being send into the workshop. Wait for another 40 minutes before they done their services. Overall..wait for more than two hours..just wait without anything to do..haiz..kind of wasting time..what kind of poor services is that..telling people that this is the superservis which needs only 1 hour but end up i with more than 2 hours..after that when i drive the car..the car was kind of move vv fast when i only press lightly on the oil pedal..mayb they ad adjust it and i still havent adapt to it..my uncle was kind enough to count for me..overall kilometres that i can drove in one year...the result is..not more than 4000km..haha..vv little leh..